Christmas opening hours - Click Here
UPDATED 27th November 2019
There is currently Flu vaccine stock for all age groups at all our four sites. If you are eligible for a flu vaccine, please contact the surgery to book an appointment or ask when you are next in. If you do not wish to have a vaccine this year -please also let us know so we can cease sending invites.
UPDATED 8th November - FLUENZ NASAL SPRAY FOR CHILDREN
The nasal spray for children under 18 years old, is supplied to the practice from a central source. There is severe disruption to this service, and as such, ourselves and other GP practices are not able to secure delivery of any stock. We sincerely apologies for the delay, which is out of our control, and to those parents we have messaged to book an appointment and then had to postpone due to unavailable stock.
For children at Primary school - we would strongly urge that the offer of the vaccine in a school setting is taken up. The School Immunisation teams have Nasal Flu stock and have timetabled dates to visit all schools.
UPDATED 25th October 2019
Flu vaccines for patients in eligible cohorts that are UNDER 65 years of age. We are in receipt of small amounts of this vaccine across Pool, Homecroft & Trevithick Sites. If you have an upcoming appointment please ask the clinician to administer a flu vaccine during this appointment. If not please use Patient Access to book an appointment or call 01209 717471 to book a timed appointment.
FLUENZ - for children, we now have a regular weekly delivery from Immform of the nasal spray. Text invites will be sent for parenet/carers to book an appointment with a practice nurse.
PLEASE SUPPORT YOUR GP SURGERY BY ATTENDING FOR YOUR FLU VACCINATION - THANK YOU
Updated 16th October 2019
Children's Nasal Flu. The ordering portal for the children's vaccine has not yet opened, despite communication advising it would be 7th October. We continue to monitor the situation, but it is now clear that we will not have any of the appropriate vaccine for children during half term. Those patients that have booked in will be contacted by text message, cancelling any appointments between 21st - 25th October, and that the practice will be in touch when a confirmed delivery is secured. We would like to apologies on behave of Immform for the disruption and any inconvenience caused by the delay.
Updated 27th September 2019 -
We are continuing the Saturday Clinics for patients 65 years old and over ( or turning 65 by 31st March 2020). the next walk - in clinics is on SATURDAY 5th October at Pool Health Centre 08.30 - 12.30, please come along if you have not yet had your flu vaccine and are in this age bracket. The clinics tend to be busier at 08.30 and therefore so do the car parks - to avoid the rush, after 11 am is a quieter time.
Patients in 'at risk' groups ( under 65 years of age ) - we have been advised of a further delay in delivery of the appropriate vaccine for this cohort of patients. We hope to have more information to share on clinic schedules in the next week. Text and voice mail messages will be sent as soon as we have clarification.
Children under 18 years old - as in previous years the delivery of Fluenz will be mid-October, text invites will be sent to inform of clinic dates.
House bound patients - please inform the surgery if you are housebound, we will arrange for a nurse or one of the community nurses to visit you to administer your Flu vaccination.
This years Saturday walk-in clinics will be held during September and October ( no appointment necessary), we will be notifying patients of their allocated Saturday and time slot for their Flu vaccine by text and voice mail. Each of the Saturdays will be specific to an age group. Due to the delivery schedule of the vaccines this year, the first 3 Saturday clinics will be for patients that are aged 65 years and over ( or turning 65 before 31st March 2020). Following in October will be two clinics for the under 65 year old cohort.
It would be extremely helpful to our planning if patients could attend on the date and site specified in their invite message. That said, we also understand that this may not be possible for everyone, please contact the surgery if you need to reschedule and will be advised of the alternatives.
We also kindly ask that patients do not use the car parks at each site when attending a Flu Clinics, but rather use the parking available nearby in the residential areas. This will ensure that adequate parking facilities are available for those that need to be parked closer to the surgery.
We look forward to seeing patients eligible for flu in the coming weeks !
EU EXIT Medicines update - Getting your medicines if there's a 'no-deal' Brexit click here for more information
Update on prescriptions for fear of flying and to delay periods Click here.
Prescription requests- information for patients - Click here
IMPORTANT Information for patients who are prescribed Gabapentin and Pregabalin medication. UPDATED 2nd April 2019
From 1st April 2019 both Gabapentin and Pregabalin will be classed as Class C, schedule 3 controlled drugs. In addition, also with immediate effect, ALL Controlled Drugs prescriptions can be sent to Community Pharmacies electronically. This eliminates the need for a paper prescription to be generated, and therefore no need to involve a pharmacy courier or for the prescription to be collected at any of our sites. Please ensure that the surgery has your nominated pharmacy recorded for your medication & prescriptions requests. Please do not hesitate to contact us if you have any questions regarding the EPS system and the changes to Controlled drug prescriptions. We are always happy to help.
Get Seen Quicker! Did you know you can refer yourself for some conditions, or see a pharmacist for a variety of minor ailments? Click here for more information on self-help options.
Job Vacancies- GPs & Practice Nursing Click Here
BOOK APPOINTMENTS, ORDER MEDICATIONS AND VIEW YOUR TEST RESULTS - ALL ONLINE 24/7!
Did you know that you can sign up to 'Patient Facing Services' and choose from a variety of online services? We can offer patients the ability to
- Book your appointments online (GP appts only - each type of nursing appt needs a different time length and therefore it is difficult to make these types of appts accessible on line)
- View your repeat medication screen and order their regular prescription directly from that screen (no more having to remember exact details of strength/spelling!)
- View your investigation and test results (once they have been received into your record and the clinician has reviewed/commented upon them - we usually ask patients to wait a week after having had a routine test (longer for x-rays etc)
- View your coded medical record (this means the key headings/diagnoses that appear on your medical record)
You don't have to have all of the above access if you don't want it - you can pick and choose the elements that work best for you. We will need you to complete a form at the beginning, and bring in appropriate ID in order to ensure patients' confidentiality and security of information but once that's done you're up and running. See more details on how to apply under 'Online Services' section of this website.
New eConsult - Advice from your GP online without having to wait for an appointment
You are now able to consult online with our own GPs with a response no later than the end of the next working day
How it works:
1. Click “Get Started” on our homepage on the eConsult banner
2. Select self-help or consultation options
We will respond to all eConsults by the end of the next working day