Senior Management Team


The Practice's senior management seeks to ensure that the right systems are in place to deliver, high-quality patient care, human resources, finance, patient safety, premises and equipment and information technology. They support the GPs and other medical professionals delivering patient services and manage our administrative team.  They help to put processes in place to deliver extended services identified to enhance patient care, lead the practice in matters of clinical and information governance and work collaboratively to ensure the practice can deliver high-quality care to its patients.

Given the size of our organisation we have a non-clinical Managing Partner, Mr Stephen Holby, who leads in managing the business, regulatory, financial and legal aspects of the Practice and maintaining its financial stability, and three Managers (not all full-time) who have specific areas of specialism as well as providing cross-cover for each other:-

Veronica Pascoe - HR Manager

Susannah Green - Clinical Manager

Gina George- Admin Manager


Management Support & Administration

Di Burdall - Care Co-ordinator 

Clare Bennett - Finance Officer 

Nicole Glanville - IT Systems Officer 

Michelle Barry - IT Systems Support

Kelly Walmsley - Clinical Governance and Patient Liaison Officer 

Claire Redworth - Rota Manager 

Christopher Kitchen - Facilities & Procurement Officer

Joanne Tharby - Senior Management Team Support

Administration and Reception Team

We have a very dedicated and hardworking team of administrative staff whose responsibilities include dealing with all patient first contacts whether that be by telephone, electronically or face-to-face; summarisation of new patients' notes; handling of insurance and other medical claims paperwork and medicals; recall of patients for specific health checks, monitoring tests and medication reviews; medical typing and processing of patient referrals. Sometimes our staff may need to telephone patients to confirm certain details on behalf of the clinicians, such as prior to a referral being sent, or to pass on the response to an enquiry.

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