New Patients

Important Information for People Wishing to Register With our Practice

If you live within our practice area you are welcome to register with us and our reception staff will be happy to guide you through the procedure. Eligibility can be quickly confirmed from your address so it would help if you could provide proof by way of a recent utility bill.

Please click here for a map of our practice area with a integrated postcode look up table feature, to allow you to check you live within our practice boundry.

All new patients may book a health check with a member of the healthcare team if they wish in order to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking.

Medical treatment is available from the date of registration.

If you cannot complete your registration online as shown at the head of this page and instead wish to complete your registration forms in the comfort of your own home please download them from the below links and complete all forms in the relevant section for each family member you wish to register. It is important you complete ALL forms failing to do so will delay the registration process. These can be signed and sent to the surgery, or dropped in to us at your convenience or emailed in ( If you have already made an appointment to see a doctor or nurse at the practice please ensure you complete the forms and bring them to us half an hour before your appointment time so that our staff can ensure your records are properly registered on our practice systems before the start of your consultation.

Temporary Registration

First point of call is to speak to your own GP. Even if you are in Cornwall on holiday, you can get a phone or video consultation with your doctor at home.

Go online at or call 111 to get expert advice and be signposted to where you can get the best and nearest care for your needs.

Ask a pharmacist for advice – they’re experts in treating minor health issues like colds, urinary infections, stomach upsets, aches and pains.

If you do need to see a Clinician, then your own GP will be need to liaise with our Surgery or if you are not registered with a doctor but need to see one, you can receive emergency treatment from any local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered. Please make sure you register at the closest GP practice to your temporary accommodation. 

If you would like to access one of Carn to Coast Health Centres' practice sites as a temporary patient, please come to the reception desk at Pool, Trevithick or Homecroft Surgeries with some form of identification and our receptionists will register you.  

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

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bulgaria flag Bulgarian Punjabi flag Punjabi poland flag Polish
china flag Chinese (Cantonese) Somali flag Somali portugal flag Portuguese
china flag Chinese (Mandarin) Gujerati flag Gujerati spain flag Spanish
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