Prescriptions
Repeat Prescriptions
Where possible we recommend that patients use the NHS app online to re-order repeat prescription items. You can download this from your app store or visit Order your repeat medication here .
Alternatively you may drop your repeat slip in the repeat prescription request box which can found in each foyer at each site or post it to Pool Health Centre, Station Road Pool, Redruth, TR15 3DU.
A further option is to contact your pharmacy who can arrange to order your medication on your behalf.
Down to your last week's supply of medication? - order it now to give us and your chosen pharmacy plenty of time to get it ready for you.

Electronic Prescribing Service
We operate the NHS electronic prescription service, which enables us to send your prescription directly to your chosen ('nominated') pharmacy. This means that you do not have to come to one of our surgeries to collect a paper prescription unless you choose to.
For more information please click here
Medication Reviews
Patients on repeat medication will be asked to speak to or see a doctor or pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip.
Collecting prescriptions / medications
The Practice aims to process your prescription and send it to your chosen pharmacy within 5 full working days (i.e. not weekends or bank holidays). This does not include the time taken by your pharmacy to dispense the medications prescribed; this will vary between pharmacies but is usually at least 3 further working days.
Pharmacies and opening times
Click below to find local pharmacies and their opening times:-
https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy
Dispensary at Homecroft Surgery
We can dispense medication at our Homecroft Surgery for anyone registered with us as a dispensing patient. Under NHS regulations only patients living more than one mile from a pharmacy qualify for this service.
Our dispensary is currently closed on Wednesday mornings, but otherwise is open during weekday surgery hours for new and repeat prescriptions. Please see information on our 'repeat prescriptions' page on how to request a repeat of your medication.
Prescription Fees
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available here: Check if you can get free prescriptions - NHS (www.nhs.uk)
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.90
- 12-month prepayment certificate (PPC): £114.50
- 3-month PPC: £32.05
- a hormone replacement therapy (HRT) PPC costs £19.80 and will save you money if you need more than 2 prescribed qualifying HRT items in a year
A PPC for hormone replacement therapy (HRT) covers an unlimited number of some HRT medicines for 12 months, including if they’re prescribed for something other than menopause symptoms. Find out more about the HRT PPC from the NHS Business Services Authority website.
How to Apply for a Pre-Payment Certificate (PPC)
Check if you can get free prescriptions before you apply for a PPC.
It's quickest to buy a PPC online. The PPC will start from the day you submit your application, unless you ask for a different start date. The start date must be within 1 month before or after the date of your application.
You can also apply using the PPC order line on 0300 330 1341. Your PPC will be valid from the day you make the phone call, unless you request otherwise.
Some pharmacies may be able to sell you a 3-month PPC or the HRT PPC, which will be valid from the day you purchase it.
Receiving your PPC
You can choose to:
- receive your PPC details by email
- receive the PPC details by post
- print the PPC details at the end of your online application
A PPC is valid from the day you apply for it, but it may take a couple of days for the PPC details to arrive by post.
28-Day Prescriptions – Advice for Patients
From time to time Carn to Coast Health Centres receives requests from patients to give out prescriptions for more than one month’s medication. NHS guidelines promote 28 day prescriptions. This is largely to reduce waste from unused medication as medicines which have been prescribed cannot be re-used if the healthcare needs of a patient change. It also reduces the dangers associated with excess drugs in the home. Our local Clinical Commissioning Group (NHS Kernow) have stated that they ‘believe 28 day prescribing is the best balance between patient convenience, good medical practice and minimal drug wastage in a time of scarce NHS resources’.
In recognition of the advice received by the Practice, our clinicians are strongly encouraged to avoid issuing longer prescriptions and to adhere strictly, wherever practicable, to the Carn to Coast Health Centres policy of routinely issuing prescriptions to patients for 28 days’ supply of repeat medications. This gives a regular routine for patients and allows for ordering in good time. It is convenient if issues of different medications regularly needed can all be brought into line and issued together so as to reduce the number of requests and achieve a more co-ordinated approach to care. (We acknowledge that there are reasonable exceptions where a patient plans to be away from home on holiday or on business, and to cover Christmas and other Bank Holidays.)
The above policy need not cause inconvenience to the patient. Prescriptions can be sent automatically to the patient’s nominated pharmacy of choice as part of the electronic prescription service (EPS).
If you are eligible to pay for prescription charges then it may be worth you applying for a prepayment certificate. This costs £111.60 per year payable in monthly instalments and then all prescriptions are exempt of charges for the year. https://www.nhsbsa.nhs.uk/help-nhs-prescription-costs/prescription-prepayment-certificates
Page created: 16 January 2023