Repeat Prescriptions

Patients approved by their clinician for repeat prescriptions have a number of options to choose from when re-ordering medication:

NHS app online - by downloading the NHS app or visiting Order your repeat medication here .

Via your Pharmacy - contact your pharmacy who can arrange to order your medication on your behalf.

By Post - send it to Pool Health Centre, Station Road Pool, Redruth, TR15 3DU.

In Person - drop your repeat slip in the repeat prescription request box which can found in each foyer at each site.

Down to your last week's supply of medication? - order it now to give us and your chosen pharmacy plenty of time to get it ready for you.


Medication Reviews

Patients on repeat medication will be asked to speak to or see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you contact the surgery to book a telephone consultation or an appropriate appointment to avoid unnecessary delays to further prescriptions.


We aim to process your prescription within 3 full working days. We have no control over how long the pharmacy takes to dispense your prescription.

We strive on providing an efficient service to our patients and would ask that all repeat prescription requests are requested in good time, preferably 1 week in advance to avoid any delay in your prescription being processed.

Please ensure you request your prescription on time as our Prescription team cannot take 'urgent' requests.

Prescriptions requested

Prescriptions sent to Pharmacy











Pharmacies open until late

Camborne: Boots Commercial Street 18:15

Hayle: Boots 20:00

Illogan: Boots 18:00

Pool: Tesco extra 22:30

Redruth: Superdrug 18:00

Redruth: Boots Manor 18:00

Dispensary at Homecroft Surgery

We can dispense medication for patients registered with us who live at least one mile from the surgery and who do not have a pharmacy close to them. 

Our dispensary at Homecroft Surgery is currently closed on Wednesday mornings, but otherwise is open during weekday surgery hours for new and repeat prescriptions.  Please see information on our 'repeat prescriptions' page on how to request a repeat of your medication.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.90 
  • 12-month prepayment certificate (PPC): £114.50
  • 3-month PPC: £32.05
  • a hormone replacement therapy (HRT) PPC costs £19.80 and will save you money if you need more than 2 prescribed qualifying HRT items in a year

A PPC for hormone replacement therapy (HRT) covers an unlimited number of some HRT medicines for 12 months, including if they’re prescribed for something other than menopause symptoms. Find out more about the HRT PPC from the NHS Business Services Authority website.

How to Apply for a Pre-Payment Certificate (PPC)

Check if you can get free prescriptions before you apply for a PPC.

It's quickest to buy a PPC online. The PPC will start from the day you submit your application, unless you ask for a different start date. The start date must be within 1 month before or after the date of your application.

You can also apply using the PPC order line on 0300 330 1341. Your PPC will be valid from the day you make the phone call, unless you request otherwise.

Some pharmacies may be able to sell you a 3-month PPC or the HRT PPC, which will be valid from the day you purchase it.

Receiving your PPC

You can choose to:

  • receive your PPC details by email
  • receive the PPC details by post
  • print the PPC details at the end of your online application

A PPC is valid from the day you apply for it, but it may take a couple of days for the PPC details to arrive by post.


28-Day Prescriptions – Advice for Patients

From time to time Carn to Coast Health Centres receives requests from patients to give out prescriptions for more than one month’s medication. NHS guidelines promote 28 day prescriptions. This is  largely to reduce waste from unused medication as medicines which have been prescribed cannot be re-used if the healthcare needs of a patient change. It also reduces the dangers associated with excess drugs in the home. Our local Clinical Commissioning Group (NHS Kernow) have stated that they ‘believe 28 day prescribing is the best balance between patient convenience, good medical practice and minimal drug wastage in a time of scarce NHS resources’. 

In recognition of the advice received by the Practice, our clinicians are strongly encouraged to avoid issuing longer prescriptions and to adhere strictly, wherever practicable, to the Carn to Coast Health Centres policy of routinely issuing prescriptions to patients for 28 days’ supply of repeat medications. This gives a regular routine for patients and allows for ordering in good time. It is convenient if issues of different medications regularly needed can all be brought into line and issued together so as to reduce the number of requests and achieve a more co-ordinated approach to care. (We acknowledge that there are reasonable exceptions where a patient plans to be away from home on holiday or on business, and to cover Christmas and other Bank Holidays.) 

The above policy need not cause inconvenience to the patient. Prescriptions can be sent automatically to the patient’s nominated pharmacy of choice as part of the electronic prescription service (EPS). 

If you are eligible to pay for prescription charges then it may be worth you applying for a prepayment certificate. This costs £111.60 per year payable in monthly instalments and then all prescriptions are exempt of charges for the year.